Quality Standards

At Springsteen & Somerville, we care about what we do, and how we do it; this is the measure of our success and is what differentiates us in the market. Whether a private individual, or a commercial client, we greatly value your custom and we shall strive to engage with you to ensure that your requirements are fully met.

Cleaning Standards

  • Uniformed staff
  • All work checked and cleaning logs supplied
  • Keys held in a secure safe and only released on the day of the clean. Keys number coded, details of which are held on a password protected app.
  • Comprehensive public, employer and product liability insurance in place
  • Citation member company, ensuring full compliance with Health & Safety and Employment Law regulations
  • Staff fully referenced, and DBS checked
  • All staff qualified to British Cleaning Certification Award (BCCA) standard and which is CPD accredited

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Environmental credentials

  • We use cleaning methods and products with environmentally friendly ingredients and procedures which are designed to preserve human health and environmental quality
  • All staff undertake CPD accredited Environmental Awareness Course
  • Fully electric company vehicles
  • Uniforms made from reclaimed materials
  • All suppliers checked for their environmental credentials
  • Equipment A rated or higher
  • Providing regular donations and labour resources to environmental charities
  • Commitment to offsetting our carbon emissions
  • Fully accredited Environmental Management System (EMS) in place and committed to ISO14001 accreditation

"Excellent Work"

“I was extremely grateful for the excellent work done by Springsteen & Somerville when I came home from hospital and was unable to cope with looking after my home. Should the need arise again, I shall certainly call upon your company to help”

Maude Hutchison - 06/12/2019

"A Delight"

“I wish to formally thank yourself, Audrey and your company for the excellent service you provide for Mum. Audrey is an absolute gem, hard working, I can see such a difference in Mum's home and she is so kind and caring regarding Mum's welfare also. I can't thank you enough for the peace of mind the complete service that you provide has brought to myself and my family. Audrey is so respectful to Mum, unfortunately I have experienced in the past peoples attitude to Mum's dementia and it is very upsetting. I could go on forever thanking and praising your company, you should be very proud of your staff and the overall service you provide to people, it is a delight to know there are people running a business who actually care about the job they do along with the people they do that job for. Thank you again for everything”.

Linda Haining

"High Quality Service"

We have used Springsteen Somerville over the last 2 years and have had a very high quality service. The cleaning is very professional and reliable. Communication from the company is excellent.

J. McGregor

"Absolutely Delighted"

We are absolutely delighted with the level of cleaning provided by Graham and his team at Springsteen and Somerville. Their attention to detail, helpful manner, and willingness to adapt to our cleaning requirements, ensure that our office is cleaned and maintained to a very high standard. I would have no hesitation about recommending Springsteen & Somerville to anyone looking for a reliable cleaning company.

J. Wright, Space Solutions

"Attention to detail"

We have used the services of Springsteen & Somerville on many occasions to cover holiday periods of our current cleaner and have been extremely happy with the service they have provided. The quality of cleaning and attention to detail is exceptional and found them to be a professional company with very high standards. I would have no hesitation in recommending Springsteen & Somerville’s first class cleaning service to other potential clients. -

K. Brownlee, Midlothian & East Lothian Chamber of Commerce

"No Hesitation in Recommending"

Springsteen & Somerville have cleaned our offices for the past year and we have found them to be excellent. Graham and his team provide a reliable, good quality service and, importantly in a busy office, they do so with minimum disruption. In a builder’s office leaving a quality job is not easy (as we have found in the past) but despite the dirty boots, sawdust etc they still achieve this for us and at a very reasonable cost. They even have time to pet the office dog ! We have no hesitation in recommending Springsteen & Somerville to anyone considering using their service.

B. Thomson, John A Smith & Son Ltd

"Overjoyed"

I am overjoyed with the service I have received from Springsteen Somerville. It is thorough, attentive, sensitive to the client's needs, and always of a very high standard.

A. Haddock

"Efficient and Professional"

We were extremely pleased with the one-off cleaning service. The cleaners were efficient and professional and all work was carried out to a very high standard. I would highly recommend this cleaning service.

R. Joiner, Plan It and Prosper

"Quality Cleaning"

We can rely on Springsteen & Somerville to deliver quality cleaning services at a reasonable cost and would definitely recommend them to others.

D. Richardson

"First Class Service"

Springsteen and Somerville have provided our Edinburgh office with an excellent cleaning service for the past two years. They have provided a first class service and a friendly approach.

R. Laird, Grayling UK Ltd

"Delighted to Recommend"

As someone who has been involved with cleaning companies over many years it is only since employing Springsteen & Somerville that I have had complete confidence that the office would be spotless. Graham keeps a close watch on standards and his approachable, friendly and considerate mannner make it a pleasure to deal with him. I am delighted to recommend Graham and his team.

A. Coveney, Dalkeith Business Renewal